PROCESS EXPERTISE
In many cases, companies lack a clear understanding of indirect/support functions. For
most of the life of the entity, the focus has been on their core business processes, revenue generation, marketing, etc. All too often, indirect and support activited become an afterthought, a cost of doing business. For this reason, there is typically a marked lack of investment in this area with regards to systems, personnel and processes. West Enterprises can survey the existing operations and provide detailed process flows comparing current state to an improved proposed state. Much like an engineering firm conducts time studies for process improvement; WE will examine the true costs of the indirect processes, untangle the web of competing activities, hard stops and time consuming diminishing returns, and through concise summarization provide incentive for new process adoption.
